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John Yuda: Knocking on the Federal Front Door
For millions of Americans, the front door to the federal government isn't the U.S. Capitol or a Social Security office. It's a website, and the experience can b...
For millions of Americans, the front door to the federal government isn't the U.S. Capitol or a Social Security office. It's a website, and the experience can be frustrating. John Yuda, senior product design adviser to the Federal Front Door project tells Federal Drive with Tom Temin the General Services Administration's 18F group has been working to improve that experience.
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Tom Temin
Tom Temin is host of the Federal Drive and has been providing insight on federal technology and management issues for more than 30 years.
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