PricewaterhouseCoopers Public Sector Practice has won a Malcolm Baldridge National Quality Award. It’s the first services provider to win a Baldridge in 15 years. Since 1987, the Commerce Department has been authorized by Congress to make up to 18 awards each year across six categories. PwC’s U.S. Public Sector practice leader, Scott McIntyre, joined Tom Temin on the Federal Drive to provide with more on what it takes to make it through the selection process.

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