The newest edition of the Virtual Enterprise Service Desk is now active on the desktops of airmen all across the Air Force. Version 2.0 includes capabilities that will make users more self-reliant, which will save the Air Force money. Lt. Col. Mark Reith, commander of the 690th Network Support Squadron, tells In Depth with Francis Rose how airmen will find some new power when they click on the vESD icon on their desktops.

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