Using application services to enhance government customer experience

Janek Claus is the DevOps Capability Lead for the Strategic Growth Group of General Dynamics Information Technology (GDIT) where he leads the DevOps practice including leading the go-to-market strategy and develops DevOps capabilities, solutions and best practices to solve our customer’s mission critical needs. He is focused on providing solutions to improve governments DevOps maturity and efficiency, while supporting them in their digital transformation and business agility.

Janek has a 25 year career providing solutions in the areas of technology strategy, value chain, software and IT architecture in various industries including government, automobile, logistics and retail, telecommunications, software startups, agriculture, health research and human care

Janek holds a master’s of science in Computer Science & Artificial Intelligence, a master’s of business administration as well as certificates in Value-based IT Management and Executive Data Science from the Mannheim Business School and Johns Hopkins University respectively. He is also a certified Open Group Enterprise Architect, holder of a patent in lossless data compression and a published co-author in Nucleic Acids Research.

Jay Olsen has more than 25 years as a technical leader in the federal and commercial consulting markets. He leads the Application Services Practice at General Dynamics Information Technology (GDIT). As the Director of Application Services he leads the go-to-market strategy in the areas of Agile, DevOps, Human-centered Design and Cloud-native software development with a focus on developing solutions to solve our customer critical needs.

Jay has extensive experience in the areas program/project management, full lifecycle application development and solution architecture. He previously was the chief technology officer for the Health practice and program manager at SRA International where he led complex IT integrations for Food and Drug Administration, National Institutes of Health and the Department of Defense.

Jay has a bachelors in Computer Information Systems from James Madison University and is a Certified Scrum Master, ITIL Certified and has a Computer Graphics Design Certification from the Corcoran School of Art.

John Gilroy has been a member of the Washington D.C. technology community for over twenty years. In 2007 he began weekly interviews on Federal News Network called “Federal Tech Talk with John Gilroy.” His 428 interviews provides the basis for profitable referral business. In 2009 he created a successful breakfast club of previous radio guests called The Technology Leadership Roundtable. He has been instrumental in two of his guests forming their own radio shows: Derrick Dortch with “Fed Access” and Aileen Black and Gigi Schumm with “Women in Washington.”

In 2011 he began teaching a course in social media marketing at Georgetown University; in March of 2014, John won the Tropaia Award for Outstanding Faculty. John conducts monthly corporate training for large companies on how to leverage social media to generate revenue.