For 2025 budget request, federal IT prioritizing AI, CX
The departments of Homeland Security, Energy and Treasury are among the big winners in the fiscal 2025 budget request for civilian technology.
Today, citizens are no longer passive recipients of government services, but rather active participants in a digital age. From mobile applications to websites,…
A cross-agency team focused on how the federal government can improve public-facing services online is looking at text messages as the new frontier for…
OMB’s new guidance, Delivering a Digital-First Public Experience, seeks to accomplish the spirit and intent of the 2018 21st Century IDEA Act.