Shared Services

Government Accountability OfficeImage of GAO sign at headquarters office

Why the government should use more shared services to reduce costs

The GAO says the government wastes billions and billions of dollars on duplicative and overlapping activities, and can help stop the waste with shared…

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Getty Images/iStockphoto/metamorworksPeople network concept. Group of person. Teamwork. Human resources.

HR Line of Business sets ‘guiding principles’ for managing the employee lifecycle

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Amelia Brust/Federal News Network

Now is the time to weigh in on the future of federal HR services

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Amelia Brust/Federal News Network

OPM HR shared services office looks to help agencies ‘speak with one voice’

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(AP/Jacquelyn Martin)OPM

OPM facing schedule delays, budget overruns for its trust fund modernization initiative

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Data driving GSA’s back office, customer facing contracting system upgrades

GSA’s Federal Acquisition Service is putting a larger focus on customer experience both on the front end systems and back end processes.

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FILE - In this Aug. 9, 2017, photo, flags decorate a space outside the office of the Education Secretary at the Education Department in Washington. President-elect Joe Biden has chosen the education commissioner for Connecticut and a former public school teacher to serve as education secretary. (AP Photo/Jacquelyn Martin)

Does the future include shared services for zero trust?

Steven Hernandez, Education’s chief information security officer, said interagency data-sharing initiatives to strengthen authentication for zero trust…

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Getty Images/iStockphoto/phototechnoshared services

GSA’s 10x program crowdsourcing new customer experience ideas

Nico Papafil, director of the General Services Administration’s 10x program, said the program will fund more such ideas than ever before in fiscal 2022.

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