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A panel of customer experience experts — from ACF, the Air Force, FSA, IRS, TSA and Salesforce — outline the success factors necessary for agencies to improve customer experience and provide excellent digital services. Download to learn more.
Federal agencies have consistently struggled over the years to hire and retain qualified candidates. But the federal hiring process is also notoriously lengthy, opaque and subjective, which can prevent potential quality applicants from ever even getting their foot in the door.
Planning, programming, budget and execution requires the right data for Defense planners to get to where planning becomes a continuing process, not a once-a-year exercise.
Under the administration’s Federal Sustainability Plan, the Public Buildings Service must achieve a net-zero emissions building portfolio by 2045, as well as a 50% emissions reduction by 2032. Find out how it intends to get there.
Agencies are modernizing their IT infrastructure, moving their data into cloud computing services and adopting modern software practices. But efforts are underway to get a handle on that complexity.
Agencies, in an effort to reduce storage space and improve access to documents, are taking steps to wean themselves off paper records. Joe Odore, the global portfolio marketing manager for Kodak Alaris, said agencies will see significant benefits by shifting to electronic records.
FEMA focuses on all aspects of emergency management, such as preparing for and responding to disasters and emergencies, working to mitigate the effects and recovering from the impacts.
Joining host Natalia Castro for the conversation is Dan Schuman of Demand Progress; Marc Goldwein of the Committee for a Responsible Federal Budget; and William Hoagland from the Bipartisan Policy Center.
Conversations on Health Care hosts Mark Masselli and Margaret Flinter talk exclusively to Jane about this work and with Marc Hackett, CEO of the Jane Pauley Community Health Center.
Federal IT compliance is only enforced through self-reporting, so tracking action taken on security guidance is hard. Here’s why independent third-party capability is needed to monitor, track and verify compliance across the federal government.
Data is the connective tissue across all agency mission areas. No matter if you are serving citizens at the Social Security Administration or the IRS, or defending the homeland at the departments of Defense or Homeland Security, data will drive decisions. The challenge, of course, is data is always moving and changing.
Although the Federal Sustainability Plan has multiple long-term goals, the White House Council on Environmental Quality is focusing on interim milestones to keep agencies moving forward on an array of green government initiatives.
By standardizing its support IT services with Affigent and Dell, the Air Force was able to reduce networking hiccups and centralize support services for all its bases. Read more now.
New Army ASA (ALT) will bring Hill and Army experience to improving the acquisition of software, ramping up prototypes to production, and moving R&D into reality. All with just the right data justification.