Federal CIOs say if you want to get on board with agile services, be adaptable, communicate and don't be afraid to fail.
Federal agencies are using artificial intelligence to do everything from cataloging milk prices to monitoring immigration status. Department leaders say the technology helps cut costs and improve accuracy, but machines are also impacting the human workforce.
Federal News Radio looks at artificial intelligence, government policies to regulate it and how agencies are using this technology.
The Department of Homeland Security is a diverse collection of agencies performing a variety of tasks, as evidenced by its three nominees for the Service to America Medals.
Department of Homeland Security Deputy Secretary Alejandro Mayorkas announced that he is stepping down effective Oct. 28.
Most agencies have yet to set up official digital service operations with the Office of Management and Budget, the Government Accountability Office found. And another study from Unisys found a similar hesitancy from agencies to fully embrace general digital government practices and initiatives.
Welcome to the #FedFeed, a daily collection of federal ephemera gathered from social media and presented for your enjoyment.
Mark Schwartz, the U.S. Citizenship and Immigration Services chief information officer, said he’s implementing something called impact mapping to better manage how his agency uses dev/ops to move off legacy systems.
DHS, EPA, 18F and others are developing separate contracts for dev/ops services, creating both a much needed culture change, but possibly also another area where contract proliferation and duplication reign.
The White House has threatened to veto a fiscal 2017 spending bill that would further cut the Internal Revenue Service's budget by $236 million.
For immigrants hoping to apply for residency or become citizens, working with U.S. Citizenship and Immigration Services is among their earliest first encounters with the federal government. Mariela Melero, associate director for Customer Service and Public Engagement for USCIS, is a finalist in the Service to America Medals program. On Federal Drive with Tom Temin, Melero tells Federal News Radio's Eric White how she helps improve engagement with a highly diverse customer base. View a photo gallery of Sammies finalists.
U.S. Citizenship and Immigration Services developed myUSCIS, a site that more easily explains the immigration process and provides naturalization resources to users. CIS won the top Igniting Innovation Award from ACT-IAC at a showcase in Washington April 25.
U.S. Citizenship and Immigration Services just started a new pilot project to see about reducing that paperwork burden for companies that hire non-citizen workers. The Known Employer pilot lets employers show their eligibility once a year instead of every time they sponsor an immigrant visa. James McCament, is the deputy associate director for Service Center Operations at USCIS, talks to Federal News Radio's Jared Serbu on Federal Drive with Tom Temin.
Mark Schwartz, CIO of Citizenship and Immigration Services, pioneers new approaches to agile development.
Federal Drive with Tom Temin spoke with Mark Schwartz, the chief information officer of U.S. Citizenship and Immigration Services, about the 75 systems he's charged with overseeing and modernizing.