CX

Rob Cannon Photo/Rob Cannon

ACT-IAC Accelerating Government — Episode 5: CX and Tech Spotlight

This episode covers the Customer Experience imperative in government as well as another Technology Leadership Spotlight.

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The yearlong pandemic situation has pressure-tested the governmental custom experience

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LinkedinMike Kapetanovic, Growthlab

Why technology alone can’t solve the government’s customer experience problem

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Amelia Brust/Federal News Network

VA shares recipes for success with new customer experience ‘cookbook’ for agencies

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