Eric Hysen

cyber workforce, cyber skills, hiring workforce

DHS aims to expand CTMS after ‘challenges’ with rollout

CTMS hasn’t been the immediate shot in the arm some thought it would be, but DHS’s CIO says it’s a key part of the department’s future.

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Department of Homeland Security

DHS hires new CISO; Former cloud security lead lands new job

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(AP Photo/Lynne Sladky)FILE - In this Nov. 20, 2020, file photo a U.S. Department of Homeland Security plaque is displayed a podium as international passengers arrive at Miami international Airport where they are screened by U.S. Customs and Border Protection in Miami. The damned-if-you-pay-damned-if-you-don’t dilemma on ransomware payments has left U.S. officials fumbling about how to respond. While the Biden administration “strongly discourages” paying, it recognizes that failing to pay would be suicidal for some victims. (AP Photo/Lynne Sladky, File)

DHS names new deputy CIO after current one to retire in March

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Department of Homeland Security

DHS sees ‘usability testing’ as central to big burden reduction goals

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(AP Photo/Lynne Sladky)FILE - In this Nov. 20, 2020, file photo a U.S. Department of Homeland Security plaque is displayed a podium as international passengers arrive at Miami international Airport where they are screened by U.S. Customs and Border Protection in Miami. The damned-if-you-pay-damned-if-you-don’t dilemma on ransomware payments has left U.S. officials fumbling about how to respond. While the Biden administration “strongly discourages” paying, it recognizes that failing to pay would be suicidal for some victims. (AP Photo/Lynne Sladky, File)

DHS’ move to agile development to buoy customer experience too

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Getty Images/iStockphoto/chombosanAI (artificial intelligence) concept.

Mayorkas signs new policy, calls for DHS to ‘move quickly and nimbly’ with AI adoption

DHS has a new AI policy, while Chief Information Officer Eric Hysen has been named as the department’s first-ever “chief AI officer.”

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Department of Homeland Security

DHS working capital fund provides ‘additional avenue’ for IT, facilities improvements

The “non-recurring expenses fund” doesn’t have a flashy name, but it could become a “significant tool” for DHS to make both IT and facilities improvements.

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DHS launching new ‘customer experience’ directorate this month

The directorate is being led by former USDS official Dana Chisnell. The goal is to support DHS’s “high impact service providers” and other components.

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