Department of Homeland Security
Management

DHS sees 'usability testing' as central to big burden reduction goals

federal, IT, federal IT leaders, DHS
Ask the CIO

With IT topics in a rut, people, agencies attracted the attention in 2023

FILE - In this Nov. 20, 2020, file photo a U.S. Department of Homeland Security plaque is displayed a podium as international passengers arrive at Miami international Airport where they are screened by U.S. Customs and Border Protection in Miami. The damned-if-you-pay-damned-if-you-don’t dilemma on ransomware payments has left U.S. officials fumbling about how to respond. While the Biden administration “strongly discourages” paying, it recognizes that failing to pay would be suicidal for some victims. (AP Photo/Lynne Sladky, File)
(AP Photo/Lynne Sladky)
Ask the CIO

DHS’ move to agile development to buoy customer experience too

artificial intelligence, AI
Getty Images/iStockphoto/kishore kumar
Artificial Intelligence

DHS to lean further into AI with generative pilots

AI (artificial intelligence) concept.
Getty Images/iStockphoto/chombosan
Artificial Intelligence

Mayorkas signs new policy, calls for DHS to ‘move quickly and nimbly’ with AI adoption

Department of Homeland Security
IT Modernization

DHS setting up working capital fund, will soon solicit first round of projects

Federal News Radio pinwheel icon
Management

DHS launching new ‘customer experience’ directorate this month

The Homeland Security logo is seen during a joint news conference in Washington, Feb. 25, 2015. The Homeland Security Department said Friday that Cameroonians would be temporarily shielded from deportation, saying extreme violence between government forces and armed separatists in the African nation made conditions unsafe for people to return. (AP Photo/Pablo Martinez Monsivais, File)
Federal Report

DHS CIOs see 'IT academy' as way to boost growing tech workforce

Department of Homeland Security logo
IT Modernization

No more ‘big bang’ programs: DHS shifts focus under emerging IT strategy

FILE - In this Nov. 20, 2020, file photo a U.S. Department of Homeland Security plaque is displayed a podium as international passengers arrive at Miami international Airport where they are screened by U.S. Customs and Border Protection in Miami. The damned-if-you-pay-damned-if-you-don’t dilemma on ransomware payments has left U.S. officials fumbling about how to respond. While the Biden administration “strongly discourages” paying, it recognizes that failing to pay would be suicidal for some victims. (AP Photo/Lynne Sladky, File)
(AP Photo/Lynne Sladky)
Management

DHS organizing new directorate to lead CX efforts

FILE - Homeland Security logo is seen during a joint news conference in Washington, Feb. 25, 2015. The Department of Homeland Security paused the work of its new disinformation governance board Wednesday. The move responds to weeks of criticism from Republicans and questions about whether the board would impinge on Americans’ free speech rights. A statement says DHS’ advisory board on homeland security will review the board’s work.  (AP Photo/Pablo Martinez Monsivais, File)
Technology

DHS looks to hire hundreds of ‘technologists’ to improve customer experience

cybersecurity, intelligence, network, computers, technology
Amelia Brust/Federal News Network
Cybersecurity

DHS marks expansion of bug bounty efforts with impending contract awards

No entry to America and homeland security concept with big padlock and USA Flag on the backdrop
Federal Insights

With Operation Allies Welcome, DHS reaps benefits of ‘as a service’ model

cybersecurity
Amelia Brust/Federal News Network
Reporter's Notebook

Time to reel in the growing number of supply chain risk management initiatives?

Federal Acquisition, GSA
Amelia Brust/Federal News Network
Cybersecurity

DHS chief information security officer wary of Pentagon’s changes to CMMC

gill
Federal Newscast

Navy's top doctor says it may be time to require COVID-19 vaccine for service members