IRS
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Last year the Internal Revenue Service showed improved telephone customer service, and close to 300 million visits to the Where's My Refund? site. Agency leadership and advocates say those are just two examples of why the tax agency needs full funding in FY2018.
April 04, 2017 -
In today's Top Federal Headlines, officials tell Reuters that companies working with the Central Intelligence Agency are checking records trying to find where massive leak came from.
March 09, 2017 -
The Internal Revenue Service is looking to continue the momentum it's gained in customer service rates, and strengthen security around sharing of taxpayer information with agency partners.
March 09, 2017 -
About 58 percent of federal employees say their workloads have increased since President Donald Trump authorized a temporary hiring freeze for some agencies, according to a recent survey from the National Treasury Employees Union.
March 01, 2017 -
Legislation proposed by a House Republican would eliminate the Environmental Protection Agency by the end of 2018. Some say it's political grandstanding, while others suggest maybe it's time for an update to EPA. But what would it take to dismantle a large federal agency?
February 13, 2017 -
Senior Correspondent Mike Causey says feds should brace for a reorganization, and offers some tips to survive it.
February 13, 2017 -
Looking closer at metadata and partnering with state departments of revenue and industry groups, the IRS is reducing risk of tax return identity theft
February 09, 2017 -
Senior Correspondent Mike Causey says the old term "measure twice, cut once" has been around for a long time because it makes sense.
February 02, 2017 -
Tom Walker, a chartered federal employee benefits consultant and founder of Walker Capital Preservation Group, Inc., details what employees need to consider before taking a loan from their retirement savings account.
January 17, 2017 -
The National Taxpayer Advocate's 2016 report to Congress calls for tax reform and for the Internal Revenue Service to turn its focus outward when it comes to customer service and meeting its mission as a tax administration agency.
January 16, 2017 -
The IRS is gearing up for the 2017 filing season by focusing on cybersecurity and customer service. The agency expects to process more than 150 million individual tax returns. But how smooth this filing season will be comes down to whether or not President-elect Trump decides to extend the hiring freeze to the tax agency.
January 05, 2017 -
Terry Milholland, the former chief information officer and chief technology officer at the IRS, who retired in June, said by becoming world class in managing and overseeing technology, the bureau is seeing real improvements in its operations.
December 02, 2016 -
The IRS says it's rethinking its workforce strategy as it begins preparations to implement several sweeping changes to the agency. IRS Chief Human Capital Officer Daniel Riordan says he's developing new career models, as many new employees with have different jobs as the agency's operations change.
December 01, 2016 -
Under a $2 million contract, Synack Government will use ethical hackers for penetration testing of IRS cybersecurity systems.
November 28, 2016 -
While some agencies have jumped into the big data game without a clear plan for using it, others have been using data to improve their services for a while. One agency has even reached the point where it's discovered that too much data can be just as much a hindrance as a help.
November 22, 2016