Federal Drive
Kathy Conrad: Agencies hoping to improve digital services still struggle to get feedback
Reporter's Notebook
Congress showing little love for digital services in 2017 budget
Management
Agencies out of sync with customer perceptions
Management
Artificial intelligence part of federal customer service push into the digital world
Federal Drive
Kathy Conrad: Agencies need to develop a customer-centered approach
People
GSA’s Kathy Conrad to leave government
Technology
Confusion over FedRAMP? OFPP to clarify contracting language
All News
Kathy Conrad, acting Associate Administrator, GSA OCSIT
Amelia Brust/Federal News Network
All News
First set of cloud providers to get cyber approval by Dec. 31
Management
Advising the OCSIT Associate Administrator
All News
In Depth interviews - September 13
Amelia Brust/Federal News Network
All News
Agencies gravitate to low-cost contests as Challenge.gov celebrates its first birthday
Amelia Brust/Federal News Network
Budget
GSA hires Jefferson Consulting's Conrad
All News
How to motivate employees in budget uncertainty