Compared to the private sector, the federal government, as a whole, ranks down toward the bottom of a new customer service scorecard.
Following the release of the President's Management Agenda, the Trump administration is relaunching the Federal Customer Service Awards program the Obama administration began in 2015.
The Homeland Security Department issued a Binding Operational Directive requiring every civilian agency to expand how it manages high value assets.
In today's Federal Newscast, a new proposal rolls back what the White House deems over-regulation of the commercial space launch industry.
In today's Federal Newscast, bipartisan legislation in the Senate would shorten the deadline for the Defense department to pay defense contractors who work with small businesses.
The Trump administration has big plans to improve the government's customer service, but Margaret Weichert, the deputy director for management at OMB, says getting there means more than just modernizing IT.
OFPP and the U.S. Digital Service unveil the new core-plus certification in Contracting for Digital Service to help agencies improve how they buy cloud, agile and other technologies.
The Public Employees for Environmental Responsibility sued for information only to find out the Trump administration kept no formal records.
Jeremy Wilcox, managing director for the federal public sector at ClearEdge Partners, Inc., makes the case for agencies to send a message to contractors about their plans to modernize.
Former federal cyber executives say the NSC’s decision to consolidate the cyber coordinator role sends the wrong signal publicly.
GSA Administrator Emily Murphy said starting for next fiscal year it will run a pilot where the agency would publish its statements of work after award using e-Buy.
OMB has created a Technology Business Management (TBM) executive committee and community of interest to promote faster adoption of the framework.
Jeff Neal, former DHS CHCO, looks at the recent proposals from OPM and OMB that would freeze federal pay for a year and decrease federal employee compensation.
Federal management leaders in the Trump administration say they're optimistic they can lead a bipartisan, inclusive discussion about its plan to modernize the federal workforce.
With a short, 90-day deadline for production of GSA’s e-Commerce Implementation Plan, it is understandable that there are inevitable gaps in the plan’s information and analysis.