The Partnership for Public Service and Accenture pinpoint why the federal government lags behind even airlines and cable TV providers when it comes to customer service. A lack of collaboration among agencies, security and privacy concerns, and the congressional appropriations process present big but surmountable challenges, the organizations say in a new report.
A new report from the Merit Systems Protection Board says that it's time for Congress to simplify the overly complex veterans preference laws to make sure they're doing what Congress put them in place to do.
It's open season for marketing and recruiting at your agency. The start of the fall semester means the federal government has access to new talent and a chance to build its brand at universities across the country. Tim McManus, vice president for education and outreach at the Partnership for Public Service, spoke with Francis Rose on In Depth. He says a terrific resource for your agency this semester is the Federal Student Ambassadors Program.
Life after the military can be a hard transition. Many veterans seek jobs in the civilian sector but to no avail. A new report by the Merit Systems Protection Board finds that part of the problem is that the rules governing veterans' job preferences are byzantine and need improvement. John Palguta, vice president for policy at the Partnership for Public Service, joined Tom Temin on the Federal Drive to discuss how the process can be tweaked.
Congress and Obama Administration leaders have drummed it into our heads: Telework is a good thing. Employees like it, it saves money on real estate and it helps agencies operate during emergencies. But now one program that's held up as a model is under scrutiny. The inspector general says Patent and Trademark Office managers looked the other way as their employees repeatedly abused the agency's telework program. Will this make others skeptical about work from home setups? John Palguta, vice president for policy at the Partnership for Public Service, joined Emily Kopp on the Federal Drive with a few ideas.
Communication skills are on the decline among federal agency leaders. The non-profit Partnership for Public Service says only about half of federal employees think their supervisors are good communicators and motivators. David Dye is a Director in Deloitte's Human Capital Practice. Deloitte helped the Partnership crunch the latest numbers. David explained the results on In Depth with Francis Rose.
When it comes to leadership communication, NASA and the Federal Deposit Insurance Corporation rise to the top, according to a Partnership for Public Service analysis released Wednesday.
About 1.5 million white collar federal employees get paid according to the General Schedule. But the system predates the personal computing era. Today, a Congressional panel dares to raise the question: Is the general schedule viable in 2014? John Palguta is the vice president for policy at the Partnership for Public Service. He joined Emily Kopp on the Federal Drive to discuss why the current system is not viable.
The federal government is hiring more veterans than ever before. But overall, the picture is grim. Hiring across agencies has dropped by 46 percent since 2009. Tim McManus is vice president for Education and Outreach at the Partnership for Public Service. He told Federal News Radio's Shefali Kapadia about his new analysis of the numbers. Read Shefali's related article.
New hiring in the federal government dropped by more than 13,000 in fiscal 2013, amounting to a 46.4 percent decline in hiring over the past four years, but two groups continue to show steady increases in the federal workforce.
A new set of hiring tools is coming from the Office of Personnel Management and the Office of Management and Budget. Those tools will help agencies attract and keep talent — faster and more efficiently. Tim McManus, vice president for education and outreach at the Partnership for Public Service, tells In Depth with Francis Rose some of the tools themselves aren't really new.
When federal agencies have a job opening, they tend to horde their candidates. And there's little sharing of candidate evaluation when someone does apply for a job at more than one agency. A new bill from Sen. Jon Tester (D-Mont.) would change that by having agencies pool their candidates. John Palguta, vice president for policy at the Partnership for Public Service, joined Tom Temin and Emily Kopp on the Federal Drive to discuss if the bill is a good idea.
Employees under the age of 30 make up 7 percent of the federal workforce. Employees under age 30 made up more than 20 percent of the federal workforce in 1975. But your agency shouldn't just bring on young people just for the sake of making young hires. Finding the right talent to fill your agency's mission means taking a more holistic approach to hiring. Tim McManus is vice president for Education and Outreach at the Partnership for Public Service. He explained why the numbers shouldn't scare off agencies on In Depth with Francis Rose.
The problems at the Veteran Affairs Department continue to unfold. Meanwhile, the largest civilian agency lacks a Senate confirmed leader. We've seen this pattern before: troubled agency, departed leadership. Some come roaring back, some limp along. John Palguta is the vice president for policy at the Partnership for Public Service. He joined Tom Temin and Emily Kopp on the Federal Drive to discuss how the VA can shape a more promising future.
Chief human capital officers say the inability to do targeted internship announcements is frustrating and reducing effectiveness of the program. The Office of Personnel Management says it's working with agencies to address these challenges, including initiatives to target specific skillsets.