ServiceNow

Cloud Exchange 2024: ServiceNow’s Jonathan Alboum on using cloud to drive better experiences, build trust

ServiceNow federal CTO says expanding use of AI and advanced CX will help with gaining public’s trust in government’s digital services.

Cloud Computing

Hand touching brain of AI, Symbolic, Machine learning, artificial intelligence of futuristic technology. AI network of brain on business analysis, innovative and business growth development.

More lawmakers getting on IT modernization bandwagon as House prepares 10th FITARA scorecard

Reporter's Notebook

In 2020, VA CIO finally received oversight over all IT spending despite 2015 law requiring it

Reporter's Notebook

How agencies can transition workforce management from the industrial age to the information age

Now federal agencies have been forced into transitioning from an industrial age model of how to manage people to an information age construct.

Federal Insights

Navy opens ‘marketplace’ to help move itself into modern age of talent management

The Navy has long said it wants to replace its “industrial age” personnel processes with 21st century approaches to talent management.

Federal Insights

Data, collaboration get Army’s continuous process improvement up to speed

Federal Insights

Dr. Charles “Chuck” Brandon, director for continuous process improvement (CPI) in the Army’s Office of Business Transformation, has led a team that has gotten rid of a backlog in the Army Review Boards Agency and reduced Procurement Acquisition Lead Time.

ServiceNow

Cloud Exchange 2024: ServiceNow’s Jonathan Alboum on using cloud to drive better experiences, build trust

Buzzword for 2024: AI; Biggest concern for 2024: Workforce

From AI to zero trust, how 2023 will be remembered by federal IT experts

Beyond metrics: Defining success in cloud migration and AI integration

Funding OMB’s zero trust mandate may be the toughest part of the new strategy

Note to agencies: Innovation and security do go hand in hand

How COVID drove a new approach to digital transformation

The COVID-19 vaccine management is ‘the workflow challenge of a lifetime’

Health IT in Government 2020 “Progress & Best Practices”

More lawmakers getting on IT modernization bandwagon as House prepares 10th FITARA scorecard

In 2020, VA CIO finally received oversight over all IT spending despite 2015 law requiring it

How agencies can transition workforce management from the industrial age to the information age

Navy opens ‘marketplace’ to help move itself into modern age of talent management

Data, collaboration get Army’s continuous process improvement up to speed