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Hubbard Radio Washington DC, LLC. All rights reserved. This website is not intended for users located within the European Economic Area.
Date: August 4, 2021
Time: 2 p.m. ET
Duration: 1 hour
Cost: No Fee
Accreditation: Training Certificate for 1 CPE*
Every day seems to bring different pandemic news. The result is continuing uncertainty about when masses of employees will return permanently to their offices. Consensus is emerging that organizations, including federal agencies, will need to support a variety of work modes.
Therefore it’s time for agencies to move to the next phase of more innovative, sustainable...
Date: August 4, 2021
Time: 2 p.m. ET
Duration: 1 hour
Cost: No Fee
Accreditation: Training Certificate for 1 CPE*
Every day seems to bring different pandemic news. The result is continuing uncertainty about when masses of employees will return permanently to their offices. Consensus is emerging that organizations, including federal agencies, will need to support a variety of work modes.
Therefore it’s time for agencies to move to the next phase of more innovative, sustainable support processes – onboarding, equipping, and ongoing technical support for people collaborating in hybrid modes. IT staffs thus moving must balance great user experience and cybersecurity. For how agencies are thinking about this, Federal News Network with ServiceNow and Microsoft Federal asked a panel of civilian and defense federal IT practitioners.
Robert Hankinson, the director of information technology infrastructure at the State Department, said the pandemic response “push us along to get us to where we needed to go and to remove some obstacles out of our way.” He cited increased user mobility and more comprehensive cybersecurity, and said the remote working in a sense provided the space to move applications to the cloud and institute zero trust architectures.
At the Defense Logistics Agency, Chief Information Officer George Duchak emphasized the need to support more telework than the agency has traditionally supported. The DLA was already deeply into cloud computing, he said, so the telework will expand “because we have to compete for the same talent and with the private sector. So if the private sector is moving in this direction, we’re going to have to move in this direction as well, just to compete for that same talent.” At the same time, he said DLA’s data and analytics officers will help develop performance measurement metrics so both employees and the agency benefit.
Martin Stanley, branch chief of Strategic Technology at the Cybersecurity and Infrastructure Security Agency, noted CISA’s dual role of operating as an agency and giving cyber advice and products to the rest of government.
CISA, Stanley said, will in part focus on zero trust in the context of hybrid work – some in the office and some teleworking. He noted CISA’s technology roadmap to future technology capabilities, its work with NIST to develop zero trust guidance, and its launch of mobile services aimed at app vetting and greater security.
Agencies will need to keep innovating features and functions, while maintain the latest cybersecurity best practices, according to Kevin Brooks, the principal digital strategist for the DOD and U.S. Intelligence community at ServiceNow.
“The hybrid work model isn’t just about the current workforce,” Brooks said. “It’s the future of government federal work. I look forward to every government agency hiring a chief experience officer, to ensure that the CFO and the data officer have a peer who can help ensure that we are delivering the capability that the employees and customers both want.”
Agencies can enable this future by shifting their view of productivity and communications tools as something to equip individuals to something to equip groups that collaborate. That’s according to Microsoft Federal’s chief technology officer, Susie Adams.
“What we’ve learned,” Adams said, “is that in this new world, we’re really going to have this hybrid paradox. And this is a global phenomenon where people are going to be working remotely. [In] some of the things we just announced at our partner summit, we’re thinking differently about people and process, and how they communicate together, breaking down those silos.”
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Branch Chief, Strategic Technology, Cybersecurity and Infrastructure Security Agency
Director of Information Technology Infrastructure, Department of State
Chief Information Officer, Defense Logistics Agency
Chief Technology Officer, Sales, Microsoft Federal
Principal Digital Strategist, DoD & U.S. Intelligence Community, ServiceNow
Host, The Federal Drive, Federal News Network
Branch Chief, Strategic Technology, Cybersecurity and Infrastructure Security Agency
Martin Stanley, CISSP, is the Branch Chief for Strategic Technology at the Cybersecurity and Infrastructure Security Agency (CISA). Martin previously led the Cybersecurity Assurance Program at CISA and the Enterprise Cybersecurity Program at the U.S. Food and Drug Administration. Prior to his federal service Martin held executive leadership positions at Vonage and UUNET Technologies. Martin is co-author of Digital Health: Understanding the Benefit-Risk Patient-Provider Framework, published by Oxford University Press (March, 2021).
Director of Information Technology Infrastructure, Department of State
Mr. Robert Hankinson began acting as the Director of Office of Information Technology Infrastructure (ITI) in July of 2020. In this role, he manages a budget of over $220 million dollars and leads over 500 employees who provide services to the Department’s global user base. Additionally, he chairs the IT Scorecard Working Group (ITSWG) and is responsible for improving the Agency’s score across all 8 Federal IT Acquisition Reform Act (FITARA) categories.
Throughout his almost 20 years’ experience with the Department of State, Mr. Hankinson has served in many roles, the majority within IRM. He began his career as a network engineer and was responsible for maintaining and upgrading the core encryptors protecting the department’s classified network. In this role he upgraded the encryption devices at all State Annexes to units that are still online today. As the PKI Program Manager, he led one of the largest programs in IRM and managed the deployment of over 80,000 smart cards to overseas years in under 3 months to meet an OMB cybersecurity mandate. As the Branch Chief for the Information Integrity Bureau (IIB), he paved the way for the Department’s first enterprise identity solution.
In 2018, Mr. Hankinson was also detailed to the Office of Management and Budget’s (OMB) Office of the Federal CIO. While there he created several federal IT policies and led the IT Modernization effort under the Presidential Management Agenda. He also maintains three certifications in cybersecurity and federal policy, and one certification in project management. Mr. Hankinson has a Bachelor of Science degree in Business Administration.
Chief Information Officer, Defense Logistics Agency
Dr. George Duchak is the Chief Information Officer for the Defense Logistics Agency (DLA). He was previously the Deputy Assistant Secretary of Defense (DASD) for Command, Control, Communications, Cyber & Business Systems (C3CB). Prior to becoming a DASD, he was the founding Director of the Defense Innovation Unit Experimental (DIUx) in Mountain View, CA, where he served as a conduit between leading edge Silicon Valley innovators and the Department of Defense. Prior to that, he led the Air Force's and nation's premier research organization for command, control, communications, computers and intelligence (C4I) and cyber technologies as the Director of the Air Force Research Laboratory’s Information Directorate, Rome, NY. There, he was selected as the Federal Laboratory Director of the Year from over 300 federal lab directors. He is also a former DARPA Program Manager where he conceived of, developed, and transitioned to the services a portfolio of programs in the broad area of C4I and Cyber. He was a private sector entrepreneur and businessman with more than a decade of private industry experience starting several companies that served the US Government by providing technical consultancy or product. His private sector experience was software product focused principally in the area of intelligence exploitation using crowd sourcing techniques, big data analytics and cloud services well before industry in general and DoD began to move in this direction. Finally, and most importantly, he is a retired naval officer.
Dr. Duchak is a graduate of the U.S. Naval Academy, the Naval Postgraduate School, The Ohio State University, George Mason University and University of Chicago Booth Graduate School of Business earning degrees in Mechanical Engineering, Aerospace Avionics, Aeronautical Engineering, Public Policy, and Business Administration. He completed the Program Management Course at the Defense Acquisition University and is a certified level 1 in Program Management as well as Systems Engineering, and level 2 in Test & Evaluation and Budgeting. He is a licensed Professional Engineer and has completed the Carnegie Mellon University Chief Information Security Officer (CISO) course and Harvard’s Information Security course. He is a senior fellow Auburn University’s McCrary Center for Cyber Security, a member of the Intelligence and National Security Alliance Cyber Security Committee, and a current board member of the Blue Cross and Blue Shield Cybersecurity Subcommittee. Dr. Duchak is married to Sonya Milley, Esq., an attorney, and they have two grown children, Alexander and Tatiana.
Chief Technology Officer, Sales, Microsoft Federal
Susie Adams is the Chief Technology Officer for Microsoft Federal Sales where she concentrates on Microsoft Federal’s cloud and security initiatives. Susie joined Microsoft in 1999 and has held multiple leadership positions throughout her career at Microsoft including the Director of the Reston Microsoft Technology Center. Prior to joining Microsoft, she spent 16 years in the Government Consulting arena in a variety of management and leadership roles as a practice manager and software developer. Susie was named as a Fed100 award winner, is a frequent speaker at industry events on Cloud computing, AI, security and Big Data and has authored several books on the topics of software integration and web development. Susie is a graduate of George Mason University.
Principal Digital Strategist, DoD & U.S. Intelligence Community, ServiceNow
Kevin is a seasoned professional with more than 28 years as a military and federal leader of organizations and teams who builds large-scale transformation initiatives. He has a proven track record of leveraging his skills to implement people and process solutions that increase satisfaction and drive growth. During his career he has served increasing levels of responsibility while leading and developing high performing teams of cross functional experts in challenge environments. He was the functional implementation lead of an Air Force-wide updated of the MyPers (HR) system, moving the platform to the Oracle Service Cloud and posturing it for future expansion as a modern HR system. While serving as Career Field Manager for USAF Force Support personnel, he championed the development of a more analytics savvy workforce across all levels of operations to better leverage emerging gains in predictive analytics and data focused decision making.
Host, The Federal Drive, Federal News Network
Tom Temin has been the host of the Federal Drive since 2006 and has been reporting on technology markets for more than 30 years. Prior to joining Federal News Network, Tom was a long-serving editor-in-chief of Government Computer News and Washington Technology magazines. Tom also contributes a regular column on government information technology.