Social Security Administration
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OMB finds that most website and call center operations are separate and don\'t work well together. Some agencies are following the private sector\'s lead by offering multiple channels to serve citizens. CMS and GSA both use online tools to answer questions more quickly and reliably.
September 02, 2010 -
GSA will unveil the Challenge.gov platform in the next few months where all agency competitions will be posted. Some agencies already are asking experts and employees for help. NASA will run 34 competitions before the end of December.
September 01, 2010 -
According to a post on FedBizOpps.gov, the agency is looking for a company to provide it with extermination services, including the use of a Bed Bug Heat Treatment Oven.
August 27, 2010 -
If you\'re not convinced of the value of going paperless, consider this: New York City has a major bedbug infestation, and the pests have spread to the Social Security Administration\'s regional offices in Queens, N.Y.
August 26, 2010 -
GAO found significant success in obtaining passports using fraudulent documents in the second investigation in two years. While State is implementing facial recognition technology to close the existing gaps, lawmakers are introducing new legislation to give the agency more security capabilities.
July 29, 2010 -
The Social Security Administration organizes and funds state disability programs, yet states have begun furloughs of these employees. SSA Commissioner Michael Astrue discusses what is behind this trend and why his agency is proposing a law to stop it.
July 27, 2010 -
A recent GAO report looked at agencies\' policies for choosing the locations of conferences and found that cost was the number one factor when it came to planning. Details from GAO\'s Lorelei St. James.
June 14, 2010 -
If you have traveled out West, you have an idea of the vastness of parts of this country. Two Sammies nominees tell us how they\'ve managed to close the gap -- literally.
June 02, 2010 -
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Commissioner Astrue tells House committee that despite the recession, the agency still plans on reducing its disability claims backlog. SSA using a combination of technology, new employees and improved processes to continue on the path to eliminate its hearings backlog by 2013. State agency furloughs, however, are causing additional challenges with the log jam of claims.
April 28, 2010 -
The Office of Personnel Management wants to promote a healthy lifestyle for all Federal employees. Experts say one key is paying close attention to the food we eat. Along those lines, an unusual and first-ever, cooking competition was held in the OPM Cafeteria.
April 26, 2010 -
Social Security CIO: potential to be an e-business is too great to pass up. April 22, 2010
April 21, 2010 -
Medical records, logs and patient information are still kept on paper at Social Security Administration employee health clinics. But not for long. The SSA is developing an electronic health record platform. Officials will test a…
October 01, 2009 -
Federal contractors are about to become the first mandatory users of the E-Verify system under a soon-to-be issued federal regulation. Is E-Verify ready?
July 24, 2009 -
Dr. Reginald Wells Deputy Commissioner for Human Resources May 27, 2009
May 26, 2009