January pay raise, retiree COLA looking good

With five months left to go in the cost of living countdown, federal, military and Social Security retirees are looking at a 3% increase in benefits beginning…

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Senators growing frustrated with SSA’s closed offices, pandemic workarounds

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SSA’s disability case app modernization serving as building block to future transformation

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(AP Photo/Evan Vucci)President Joe Biden pauses as he signs his first executive orders in the Oval Office of the White House on Wednesday, Jan. 20, 2021, in Washington. (AP Photo/Evan Vucci)

Union in ‘holding pattern’ as agencies decide how to rescind Trump executive orders

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Amelia Brust/Federal News Network

Will 2021 be the year of government customer experience?

With working capital funds, maybe agencies can finally close the service gap with industry.

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FILE - In this Aug. 9, 2017, photo, flags decorate a space outside the office of the Education Secretary at the Education Department in Washington. President-elect Joe Biden has chosen the education commissioner for Connecticut and a former public school teacher to serve as education secretary. (AP Photo/Jacquelyn Martin)

IG: Education had decent reopening plans for allowing employees back

In today’s Federal Newscast, the Education Department’s inspector general says the agency developed a decent enough reopening plan for its employees during…

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(AP Photo/Eric Gay)FILE - In this April 23, 2020, file photo, President Donald Trump's name is seen on a stimulus check issued by the IRS to help combat the adverse economic effects of the COVID-19 outbreak, in San Antonio. All that aid is now gone. Yet prospects for more federal stimulus this year appear all but dead, clouding the future for the unemployed, for small businesses and for the economy as a whole.(AP Photo/Eric Gay, File)

Agencies get more help distributing COVID-19 relief in $2.3T catch-all

The latest COVID-19 relief package drew on some of the lessons agencies and lawmakers learned in implementing the first round of loans, payments and direct aid earlier this year. The IRS, for example, will receive access to the Social Security Administration’s death master file in hopes of more accurately disbursing economic stimulus payments.

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