The State Department’s first chief diversity and inclusion officer is asking Congress for more funding to build out its data analytics capabilities, after spending much of the past two years getting a baseline of the department's workforce diversity.
The State Department, facing a historic increase in passport applicants, is looking to ramp up hiring and modernize its IT systems to drive down wait times.
Bureaus and offices across the State Department are looking for data scientists to join the federal workforce and lead its emerging "data science for diplomacy" initiatives.
People are overwhelmed with digital input and endless meetings. Artificial intelligences holds promise for fixing it.
The CX team in State’s talent bureau likes to frame experience as “backstage” for employees and “onstage” for customers. We learn from State’s Shannon Nagy Cazeau and David Tucker about the intricate way these stages play off each other.
Following White House guidance, government agencies look at ways to add sustainability to contracting.
Last year's Chips Act was enacted to help the U.S. semiconductor industry. The law gave jobs to lots of federal agencies. Even the State Department.
The State Department is ramping up its data for diplomacy efforts by naming chief data officers to each of its component bureaus and offices.
The State Department's Bureau of Cyberspace and Digital Policy is on a mission to give diplomats across the world greater access to experts in emerging technology.
The State Department has finalized changes expected to it easier for people with disabilities to join the Foreign Service.
It’s hard to go a day without hearing someone in government bring up customer experience. It makes sense given agencies provide services 24/7. Our new ebook offers tactics from 11 federal leaders and five industry experts to help improve CX right now.
House Republicans investigating the rapid U.S. withdrawal from Afghanistan are demanding access to confidential messages from career diplomats to State Department leadership.
Agencies are honing in on how best to secure software and gain better visibility into their suppliers. We talk to leaders from DoD, FDA, GSA, NASA and State to reveal how agencies are meeting demands for visibility into their vendors’ cyber practices.
In today's Federal Newscast: The Census Bureau didn't spend as much as once thought. Another bridge across the valley of death is being built for small-business contractors. And agencies are making progress on the President's Management Agenda.
Numerous agencies, including DHS, DoD and State, saw their backlogs jump after the public made a record number of FOIA requests last year.