website usability

FILE - In this Aug. 20, 2020 file photo, postal workers load their mail delivery vehicles at the Panorama city post office in Los Angeles. The Nov. 3 election will test California's commitment to voting by mail as the nation's most populous state will offer fewer in-person polling places hoping it will convince more people to cast ballots from the safety of their mailboxes during a pandemic. If it doesn't work, the state could see long lines and frustrated voters on Election Day compounded by coronavirus protocols that will make voting in person slower in a year expected to draw a big turnout. (AP Photo/Richard Vogel, File)

Postal workers reminded they cannot profit from speeches, articles or books about official duties

In today’s Federal Newscast: It looks like DoD might be underreporting what it’s spending on cloud services. CISA can expect a huge budget increase next year.

Federal Newscast

The yearlong pandemic situation has pressure-tested the governmental custom experience

Management

Getty Images

No single reason customer satisfaction with federal services keeps slipping

Federal Drive

Getty Images/iStockphoto/narinphoto

computer, website, federal government

Close up of American flag button on computer keyboard

New federal website design standards emphasize ‘continuous improvement’

Technology

Public usage of federal websites going down in some areas