Anyone new to management soon learns an eternal truth: You get what you measure. That’s key to success in the data driven, performance improvement climate President Barack Obama’s Office of Management and Budget has fostered. Shelley Metzenbaum was the associate director for performance management at OMB. Now president of the Volker Alliance, she’s still out there preaching the basics of performance measurement as a strategy for performance improvement. She joined Tom Temin on the Federal Drive to share some of her latest thinking.

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