Countdown to shutdown:
Mallory Barg Bulman: Trump administration needs to focus more on customer service
A new report urges the Trump Administration to do all it can to get federal agencies focused on customer service to make government operations more efficient and...
A new report urges the Trump Administration to do all it can to get federal agencies focused on customer service to make government operations more efficient and lower costs. Mallory Barg Bulman, vice president for research and evaluation at the Partnership for Public Service, joined Federal Drive with Tom Temin to discuss the report put out by the Partnership and Accenture.
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Tom Temin
Tom Temin is host of the Federal Drive and has been providing insight on federal technology and management issues for more than 30 years.
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