Study: Customer satisfaction drives telework

According to a new study from the University of Wisconsin-Milwaukee, the main benefit to people who work from home at least three days a week is a better balanc...

When comparing federal workers who telework to those who don’t, there is one major difference: Job satisfaction.

According to a new study from the University of Wisconsin-Milwaukee, the main benefit to people who work from home at least three days a week is a better balance between life and work.

Kathryn Fonner, a UWM assistant professor of communication and study co-author, says employees working remotely have less distractions and don’t have to deal with some of the stresses of the workplace, including office politics, interruptions and meetings.

“Our findings emphasize the advantages of restricted face-to-face interaction, and also highlight the need for organizations to identify and address the problematic and unsatisfying issues inherent in collocated work environments,” Fonner says.

“With lower stress and fewer distractions, employees can prevent work from seeping into their personal lives.”

The biggest disadvantage of telework? The study says alienation from workplace communication.

Copyright © 2024 Federal News Network. All rights reserved. This website is not intended for users located within the European Economic Area.

    Amelia Brust, Federal News NetworkTelework

    What the UK gets about remote work that the US doesn’t

    Read more
    APUSPS Delivery Changes

    Postal union calls for Open Season extension after members see enrollment issues

    Read more
    (AP Photo/Pablo Martinez Monsivais)FILE - In this Sept. 21, 2017, file photo, a sign on a door of the Environmental Protection Agency in Washington. Long-running research projects credited with pivotal discoveries about the harm that pesticides, air pollution and other hazards pose to children are in jeopardy or shutting down because the Environmental Protection Agency will not commit to their continued funding, researchers say.  (AP Photo/Pablo Martinez Monsivais, File)

    EPA workforce ‘particularly susceptible’ to Trump’s Schedule F plans

    Read more