Tom Muir & Mark Glorioso: White House urging agencies to save money through shared services

Shared services — it's a strategy the White House has been urging agencies to save money on and boost operational efficiency. Some multi-component agencies fi...

Shared services — it's a strategy the White House has been urging agencies to save money on and boost operational efficiency. Some multi-component agencies find the model of intra-agency shared services compelling. Tom Muir is director of support services at Veterans Affairs. Mark Glorioso is director of NASA's Shared Services Center. Muir explains how shared services support VA's mission.

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