By Rachel Stevens
Federal News Radio

Housing and Urban Development is embracing the popular social networking sites Facebook and Twitter. It has also streamlined its online contact tools, created a mobile version of its website, and established a Wiki and RSS feeds.

“When you are seeking information, nothing is more frustrating than not being able to contact someone who can help you get answers to your questions,” said HUD web communications architect Eileen Coleman in a press release. “We believe that communication and transparency are vital, and we are continuously working to improve our communication methods.”

HUD hopes these tools will help it stay connected with a broad base of internet users.

“As the new generation of information seekers primarily accesses news and other content through social networking sites like Facebook and Twitter, HUD deemed it essential that the Department get up to speed on today’s popular channels of communication,” HUD said.

HUD also created its own Youtube channel, which features informational videos about topics like lead-free paint and fair housing.

Rachel Stevens is an intern at Federal News Radio.

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