Department of Housing and Urban Development

nts

New FBI headquarters? Don’t hold your breath

Just because GSA has chosen a site for a new FBI building, doesn’t mean anyone should be picking out carpets and drapes just yet.

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After OMB’s updated telework guidance, federal unions emphasize role of collective bargaining

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Donald Trump, Michael Flynn

New analysis says some federal agency workforces have not fully recovered from previous administration

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Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device, CX, UX

The government’s satisfaction index is up, but still not what it should be

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Amelia Brust/Federal News Networkworkplace diversity

5 years later, MSPB releases results of federal sexual harassment study

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GSA

HUD emphasizing need to do front-end fraud risk assessments for programs

Elliott Johnson Jr., a senior management analyst in the HUD’s Office of the Chief Risk Officer, said the agency updated its front end risk assessment…

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HUD, Army, OPM receive extra technology modernization funding

With three new awards to OPM, HUD and the Army, the TMF Board now has “loaned” out $435M out of the $1B it received in the 2021 American Rescue Plan Act.

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Executive order shining brighter light on customer service improvements

During this exclusive webinar, moderator Jason Miller will discuss how data-driven insights and automation can improve customer experience with agency and industry leaders.

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