Training your agency’s employees by sitting them down in a classroom in front of a teacher giving a lecture won’t work for the federal government anymore. Mike Casey is the chief learning officer of the General Services Administration and a guest for the Executive Suite on In Depth with Francis Rose. He’s at the forefront of the effort to teach agency managers the difference between training and learning. Casey said knowing the difference could make a big impact on the cost to run your agency. Read related article.

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