The second round of open season on HealthCare.gov went a lot better than the first. But problems still lurk behind the scenes of the website, even with the rapid response team the government and the private sector deployed to get the site back on track. Valerie Melvin is director of information management and technology resource issues at the Government Accountability Office. On In Depth with Francis Rose, she outlined seven recommendations to help CMS fix the lingering issues with the system.

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