IT Modernization
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Successful and responsible use of AI requires a roadmap based on desired outcomes and four other critical elements. We talk with AI guru Kathleen Featheringham to learn what those are and why they matter to agencies working toward smart use of AI.
August 08, 2023 -
The IRS is dipping into its multi-year modernization funds to digitally process all the tax returns it receives by 2025 — a major shift for an agency that still relies heavily on paper forms.
August 02, 2023 -
Mangala Kuppa, the director of business application services in Labor’s CIO’s office, said the agency hopes to continue to develop the portal using chatbots and other technologies to better serve citizens.
July 31, 2023 -
DoD told House lawmakers the reason for cancelling MyTravel stemmed from slow integration with the services ERP systems and an overall lack of usage that didn’t seem to be increasing in the coming years.
July 27, 2023 -
‘As easy as possible’: OPM’s new tutorials aim to help retiring feds and improve customer experienceNew video tutorials from the Office of Personnel Management lay out, step by step, a couple of key items on the federal retirement to-do list.
July 26, 2023 -
Government funding, policy and legislation, such as the $1.3 billion budget proposal for FY24 to bolster and train the federal health care workforce, the President’s Management Agenda (PMA) and the 21st Century Integrated Digital Experiences Act (IDEA) are united by the imperative to strengthen and empower the federal workforce.
July 24, 2023 -
Gary Washington, the chief information officer at the Agriculture Department, said within its multi-cloud environment, they are constantly looking to maximize its value, improve customer experience and continue to be flexible with business needs.
July 20, 2023 -
CISA’s zero trust model provides federal agencies with a clear path to follow, making it another vital tool to help define the zero trust journey — one that will help them meet the September 2024 deadline set by the Office of Management and Budget's memo.
July 19, 2023 -
We’re living in an era of “modernization inflation,” in which agencies must keep up with the rate of innovation or risk falling behind. A bold modernization goal can pay dividends in helping agencies harness the latest technology and stay ahead of industry trends.
July 18, 2023 -
A purpose-built, on-premises collaboration solution gives your organization a secure environment to centralize the technology tools, content and communications needed to respond to and audit any incident that threatens your mission.
July 17, 2023 -
The IRS is dipping into nearly $60 billion of modernization funds to stay ahead of its paper workload.
July 14, 2023 -
Sen. Chris Van Hollen (D-Md.), chairman of the Financial Services and General Government subcommittee, said the debt ceiling caps required cuts to capital budget accounts and the Technology Modernization Fund didn’t make the cut.
July 13, 2023 -
An advisory panel of tax experts is urging the IRS to promote a long-running free program that lets taxpayers file their federal and state tax returns with private tax professionals, before it scales up its own alternative.
July 07, 2023 -
In this exclusive webinar edition of Ask the CIO, host Jason Miller and his guest, Gary Washington, of the USDA will dive into IT modernization, goals and insights at the USDA. In addition, Wayne Bobby, of Workday Federal will provide an industry perspective.
July 07, 2023 -
Building on years of efforts across administrations to enhance the federal agency customer experience, President Biden has signaled a clear call to action to agencies. The goal: To reimagine how government services are provided to ensure it is of the people, by the people and for the people.
July 07, 2023