People
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CX is important. So is security. This is a dicussion, about both, with two federal heavyweights from two very important agencies.
December 22, 2022 -
Major General Dustin Anne Shultz joins host Aileen Black on this week's Leaders and Legends to discuss how to be a transformational leader at your organization.
December 19, 2022 -
Best listening experience is on Chrome, Firefox or Safari. Subscribe to Federal Drive’s daily audio interviews on Apple Podcasts or PodcastOne. The Federal Highway Administration (FHWA), part of the Transportation Department, must oversee spending of some $350 billion…
December 12, 2022 -
Luis Lopez, who has been with the department since 2017, will replace Jason Gray as CIO.
December 02, 2022 -
The State Department promotes America’s diplomatic mission overseas, but the men and women of the Foreign Service — and the families they bring with them — put a face to that mission through off-the-clock acts of kindness.
November 28, 2022 -
Best listening experience is on Chrome, Firefox or Safari. Subscribe to Federal Drive’s daily audio interviews on Apple Podcasts or PodcastOne. Americans old enough to remember when many cities had thriving Chinatown neighborhoods may wonder what happened to…
November 28, 2022 -
The IRS, setting course on a decade-long push to rebuild its workforce and modernize its legacy IT, may soon be led by a figure that previously steered the agency through difficult times.
November 10, 2022 -
Anne Altman, CEO of Everyone Matters, joins Aileen Black on Leaders and Legends to discuss leadership and how to lead during times of crisis.
November 09, 2022 -
Rob Brown, the chief technology officer at USCIS in the Homeland Security Department, said the new director of UX will be responsible for research, to drive standards and governance around the application of these capabilities.
October 28, 2022 -
The American Federation of Government Employees held a rally on Oct. 26 to raise concerns about a workforce in “crisis” at the Social Security Administration.
October 27, 2022 -
Drew Myklegard, who has been acting since April, will replace Maria Roat as the permanent deputy federal CIO.
October 25, 2022 -
Presidents come and go, but White House grounds superintendent Dale Haney has been a constant through the past 10 presidencies. As of this month, Haney has tended the lawns and gardens of the White House for 50 years. But he may be better known for taking care of the president's pets. Lately, he's often seen with Commander, President Joe Biden's dog. Haney started at the White House in 1972, and said he planned to work there for just two years. President Joe Biden and his wife, Jill, surprised Haney on Monday by planting an elm tree on the south grounds to honor Haney.
October 24, 2022 -
Kshemendra Paul, the VA's first permanent chief data officer, is leaving the agency in November to join the Energy Department as an assistant inspector general.
October 21, 2022 -
Biden’s nominees requiring Senate confirmation take 127 days, on average, to get through the process, the Partnership for Public Service said.
October 20, 2022 -
How to make call centers more empathetic.
October 20, 2022