VA to test paperless claims processing system

The Veterans Affairs Department will test its new paperless claims processing system starting in November at its regional benefits office in Providence, R.I. The pilot project will operate from November until May 2011, FCW reports. Assuming the project and additional tests are successful, the system eventually will be deployed to all 57 regional benefits offices, according to an announcement dated Aug. 5. The VA is currently developing a prototype of a paperless rapid claims processing system to deal with the current backlog of approximately 497,000 disability claims.

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