Department of Veterans Affairs

VA wraps first-wave EHR fixes, but employees ‘strongly disagree’ it’s ready to move forward

VA medical workers feel burnt out putting in longer hours and going through more steps to complete routine tasks using the new Oracle-Cerner EHR.

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FILE - In this Sept. 24, 2013, file photo, just cut stacks of $100 bills make their way down the line at the Bureau of Engraving and Printing Western Currency Facility in Fort Worth, Texas. Everyone knows the tech industry is big, but it can be challenging to get your head around just how big it is. At least until you look at it from a different angle and realize that Apple makes more money in a day than 2500 average U.S. households can expect to see in a year. (AP Photo/LM Otero, File)

Agencies have a chance to propose new special salary rates, but budget uncertainty can cause hesitation

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AP/Charles DharapakFILE - This June 21, 2013, file photo, shows the seal affixed to the front of the Department of Veterans Affairs building in Washington.  In a federal lawsuit filed this week, U.S. Navy veteran from South Carolina says he ended up with “full-blown AIDS,” because government health care workers never informed him of his positive test result in 1995. He says the test was done as part of standard lab tests at a U.S. Department of Veterans Affairs medical center in Columbia, South Carolina. A V.A. spokeswoman says the agency typically does not comment on pending litigation. (AP Photo/Charles Dharapak, File)

Senate confirms VA deputy secretary focused on EHR rollout, outreach to new vets

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AP/Charles DharapakFILE - This June 21, 2013, file photo, shows the seal affixed to the front of the Department of Veterans Affairs building in Washington.  In a federal lawsuit filed this week, U.S. Navy veteran from South Carolina says he ended up with “full-blown AIDS,” because government health care workers never informed him of his positive test result in 1995. He says the test was done as part of standard lab tests at a U.S. Department of Veterans Affairs medical center in Columbia, South Carolina. A V.A. spokeswoman says the agency typically does not comment on pending litigation. (AP Photo/Charles Dharapak, File)

VA vows ‘full review’ of website after IT issues impact disability claims for nearly 57,000 veterans

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FILE - In this Sept. 24, 2013, file photo, just cut stacks of $100 bills make their way down the line at the Bureau of Engraving and Printing Western Currency Facility in Fort Worth, Texas. Everyone knows the tech industry is big, but it can be challenging to get your head around just how big it is. At least until you look at it from a different angle and realize that Apple makes more money in a day than 2500 average U.S. households can expect to see in a year. (AP Photo/LM Otero, File)

VA counts on 17% average pay raise to compete with industry for tech workers

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Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device, CX, UX

OMB seeks to ‘build trust’ in government services, speed up CX expert hiring across agencies

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Amelia Brust/Federal News Network

Task force studies ways to expand National Guard health care coverage

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Military Academies Sexual Assault

Pentagon approves higher cyber pay for NSA, other defense intelligence agencies

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VHA expects to ‘far surpass’ — and possibly double — its year-end hiring goal

The Veterans Health Administration is looking to exceed its year-end hiring goals, during a year in which the agency already broke records to grow its…

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Ai woman face with circuit. Artificial intelligence chatbot. Big Data and Data Science. Vector illustration.

One federal executive’s journey in the forest of AI

Anil Tilbe, a director with the Department of Veterans Affairs, explains how his understanding of artificial intelligence has evolved through different…

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AP/Charles DharapakFILE - This June 21, 2013, file photo, shows the seal affixed to the front of the Department of Veterans Affairs building in Washington.  In a federal lawsuit filed this week, U.S. Navy veteran from South Carolina says he ended up with “full-blown AIDS,” because government health care workers never informed him of his positive test result in 1995. He says the test was done as part of standard lab tests at a U.S. Department of Veterans Affairs medical center in Columbia, South Carolina. A V.A. spokeswoman says the agency typically does not comment on pending litigation. (AP Photo/Charles Dharapak, File)

VA extends PACT Act deadline to Aug. 14 for backdated benefits after website issues

The Department of Veterans Affairs is facing an eleventh-hour surge of applications from veterans looking to receive the maximum benefit they qualify for under the toxic-exposure PACT Act.

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