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The IRS is dipping into nearly $60 billion of modernization funds to stay ahead of its paper workload.
An advisory panel of tax experts is urging the IRS to promote a long-running free program that lets taxpayers file their federal and state tax returns with private tax professionals, before it scales up its own alternative.
Traci DiMartini, stepping down from her role as chief human capital officer at the General Services Administration, will move to IRS at the end of June.
The IRS is facing substantial cuts to funds meant to rebuild its workforce and modernize its legacy IT systems over the next decade, as part of a deal to raise the debt ceiling and avoid a first-ever government default.
The IRS is planning to allow some taxpayers to test out a free, online tax filing platform that’s run by the agency, before the Biden administration decides whether it should scale up the program for the rest of the public.
The Office of Management and Budget, in a memo last month, called on deputy secretaries to develop Work Environment Plans that take a closer look at agency satisfaction scores for both employees and customers.
The IRS is warning House lawmakers that plans to eliminate nearly $80 billion in agency modernization funds would stall ongoing plans to improve taxpayer services.
IRS Commissioner Danny Werfel says the the agency will, in the coming weeks, shed more light on the agency’s hiring plans over the next decade.
The IRS is pointing to a higher level of performance this filing season a taste of what it can do to transform the agency in the coming years.
The IRS is preparing to hire tens of thousands of new employees by the end of fiscal 2024, with many of those new hires going to improve taxpayer experience and beef up enforcement.
After 33 years of working for the National Treasury Employees Union, its president, Tony Reardon, is calling it a career. He'll retire in August, when his term as president concludes.
Danny Werfel, a former acting IRS commissioner under the Obama administration, was sworn in Tuesday to serve as the agency’s 50th permanent commissioner.
Managers at the IRS have definite hopes and expectations for the coming year, now that they have a confirmed commissioner and the expectation of extra money thanks to the Inflation Reduction Act.
The IRS is bringing back a former leader experienced at helping the agency overcome challenges and congressional scrutiny.