Despite persistent hiring challenges at Customs and Border Protection, Accenture Federal Services said the recruiting and customer service centers it built as part of its multi-million dollar contract with CBP will set the agency up for future success.
Some members of Congress are encouraged by a new solution to overhaul the outdated and lengthy appeals process for veterans. Members of the House and Senate Veterans Affairs Committee introduced new legislation Tuesday that would create three paths for veterans to move more quickly through the appeals process. VA has roughly 470,000 claims pending as of April 1.
A new omnibus veterans package cleared the House Tuesday afternoon, but it doesn’t address three controversial issues that both veterans affairs committees and the VA Secretary himself have spent the past year debating. That leaves a fix for the outdated veterans appeals process, an alternative or solution to the Veterans Choice Program and new accountability procedures to the 115th Congress and next administration.