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The IRS is gearing up for the 2017 filing season by focusing on cybersecurity and customer service. The agency expects to process more than 150 million individual tax returns. But how smooth this filing season will be comes down to whether or not President-elect Trump decides to extend the hiring freeze to the tax agency.
Terry Milholland, the former chief information officer and chief technology officer at the IRS, who retired in June, said by becoming world class in managing and overseeing technology, the bureau is seeing real improvements in its operations.
The IRS says it's rethinking its workforce strategy as it begins preparations to implement several sweeping changes to the agency. IRS Chief Human Capital Officer Daniel Riordan says he's developing new career models, as many new employees with have different jobs as the agency's operations change.
Under a $2 million contract, Synack Government will use ethical hackers for penetration testing of IRS cybersecurity systems.
While some agencies have jumped into the big data game without a clear plan for using it, others have been using data to improve their services for a while. One agency has even reached the point where it's discovered that too much data can be just as much a hindrance as a help.
The Office of Management and Budget launched Code.gov, a repository of open source code that can pull from and use on their own. It's part of the administration's Federal Source Code Policy, which OMB released this summer. Yet some federal CIOs said the push for open source has the opportunity to go even one step further.
The Internal Revenue Service is standing up an Identity Theft Tax Refund Fraud Information Sharing and Analysis Center (ISAC) to help build on the 2016 progress of reducing identity refund fraud.
Treasury Inspector General for Tax Administration says the Internal Revenue Service needs to work on strengthening the security of taxpayer information and employees if it wants a strong information technology program.
Dozens of people were arrested in relation to the phone scams, which targeted millions of people and resulted in more than 10,000 victims and hundreds of millions of dollars in stolen money.
Welcome to the #FedFeed, a daily collection of federal ephemera gathered from social media and presented for your enjoyment.
When the IRS's major union and its taxpayer advocate agree something is a bad idea, maybe it's time to take another look.
Rather than outsource the work of delinquent tax collection, thousands of IRS employees set to lose their jobs in the next eight years could be retrained on how to do the work.
IRS Commissioner John Koskinen took responsibility for his decisions and actions during a congressional investigation into the agency's involvement in targeting of political groups. But he said impeachment would not be appropriate.
Government sources tell Federal News Radio that some in the departments of Commerce, Agriculture and Labor also are pushing back against the implementation of the intrusion detection and prevention program known as EINSTEIN 3-Accelerated (E3A).