Partnership for Public Service
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The 2016 Best Places to Work rankings are out from the Partnership for Public Service and Deloitte. Familiar faces appear at the top of the rankings, but some large agencies, like the Agriculture Department, Securities and Exchange Commission and National Endowment for the Arts saw large improvements this year.
December 15, 2016 -
Margo Conrad, director of education and outreach at the Partnership for Public Service, explains how new hiring authorities can help get national security people into government,
December 07, 2016 -
Agencies wanting to improve customer service should hire front-line people who are good at customer service. No mystery there. But to support those people, you really need to have a much deeper orientation toward good service delivery. Mallory Barg Bulman, director of research at the Partnership for Public Service, joins Federal Drive with Tom Temin with advice for how to do that.
November 30, 2016 -
Seven thousand Senior Executive Service members will act as the interface between the incoming Trump appointees and everyone else in the government. But, Margot Conrad, director of education and outreach at the Partnership for Public Service, tells Federal Drive with Tom Temin the SES itself needs a little love and attention.
November 23, 2016 -
Hundreds of thousands of federal employees are getting a new boss when the Trump administration take over in January. How do you prepare and how as a manager can you prepare your people? Mallory Barg Bulman, director of research at the Partnership for Public Service, shares some answers on Federal Drive with Tom Temin.
November 16, 2016 -
Now that it's over, President-elect Donald Trump has to really think about how to get things done. One way is to use highly successful mechanisms left behind by the Obama administration. They're like a set of wrenches and screwdrivers waiting to be used. Margot Conrad, director of education and outreach at the Partnership for Public Service, joins Federal Drive with Tom Temin with more.
November 09, 2016 -
On Wednesday, one of the transition teams gets down to brass tacks. It might even visit you and ask you about your program. David Eagles, director of the Center for Presidential Transition at the Partnership for Public Service, tells Federal Drive with Tom Temin what the first few days after the election will look like.
November 08, 2016 -
The new holy grail for federal agencies is great customer experience. Taking their clues from the private sector, agencies are figuring out how digital and actual offerings can work together to produce satisfied citizens. Mallory Barg Bulman, director of research at the Partnership for Public Service, tells Federal Drive with Tom Temin about how the Veterans Affairs Department efforts in improving customer experience.
November 02, 2016 -
The Obama administration released new guidance designed to officially codify the feedback its heard from agencies during the Hiring Excellence campaign and put them on path to use those lessons to improve federal hiring.
November 01, 2016 -
The Partnership for Public Service has published new guidance for updating HR and improving workforce management. Margot Conrad, director of education and outreach at the Partnership, discussed the recommendations on Federal Drive with Tom Temin.
October 26, 2016 -
The change of administrations always offers an opportunity for the federal government to do a bit of a reset. What does not reset is the federal workforce that carries out presidential programs.
October 19, 2016 -
Given its size, OMB, though it "punches above its weight" may not be ideally suited to all of the tasks asked of it.
October 17, 2016 -
Federal hiring doesn't have to be onerous and slow. In fact, federal managers have more than 100 hiring authorities to help them get the right talent fast. If staying competitive in hiring and making a more diverse workforce are among your goals, you need to get more familiar with hiring authorities.
October 14, 2016 -
For decades the federal government has grappled with how to make its services understandable and easy to use. If you've ever seen a Medicare manual, you'll know what we mean. More agencies are using a technique called journey mapping to improve service. Mallory Barg Bulman, director of research at the Partnership for Public Service, joins Federal Drive with Tom Temin what it is and how it works.
October 05, 2016 -
In the case of federal employee engagement, a 1 percent change means something is going on. That's what happened in the most recent Federal Employment Viewpoint Survey. For an interpretation, Federal Drive with Tom Temin turns to Tim McManus, chief operating officer of the Partnership for Public Service.
September 28, 2016