April Chen, the senior product manager for Iron Mountain, explains how process, protection and people need to come together to better manage records and data.
Some documents related to veterans' disability claims are getting thrown out at Veterans Affairs regional offices, but the VA and its inspector general disagree whether the problem is a systemic issue or one that can be explained by human error.
Michael Jeffries, the chief information officer of the Federal Labor Relations Authority, said version 2 of the agency’s e-file system is based on user feedback and needs.
Agencies need data of all types and sources available for applications they might not have yet thought of. This year's email mandate is only the beginning.
House Oversight and Government Reform Committee members criticized IRS leaders Wednesday for the agency’s inability to preserve its employees’ emails.
House Oversight and Government Reform Committee Chairman Jason Chaffetz (R-Utah), and 18 other members of his committee, introduced a resolution calling for IRS Commissioner John Koskinen's impeachment. Koskinen said his agency has made some progress in improving accountability and communication in the wake of IRS scandals.
Agencies have until the end of 2016 to store all email records electronically — and until 2019 to store all electronic records in their original formats. Most agencies tell the National Archives and Records Administration they'll meet those deadlines. But the line between what's considered a federal record and what's not is getting blurry. Jason R. Baron is of counsel at Drinker Biddle and former director of litigation at NARA. He tells In Depth with Francis Rose about some best practices federal employees can use at a time when Tweets, texts and even Snapchats are often government records.
Tyler Morris and April Chen, with Iron Mountain Government Services, join host John Gilroy to discuss a recent survey that looks at the records management challenges facing federal IT officials. June 17
The agencies that account for 90 percent of Freedom of Information Act requests received by the federal government continue to struggle in processing those requests in a timely manner, according to a new report from the Center for Effective Government.
Swarnali Haldar, the chief information officer for NARA, said her goal is to simplify how and who makes the decisions around IT programs.
Former Secretary of State Hillary Clinton used her personal email account for almost all her correspondence. So far, there is no record that those emails ever made it to any kind of records management infrastructure at the State Department. Jason Baron a lawyer at Drinker Biddle and former director of litigation for the National Archives and Records Administration, tells In Depth with Francis Rose how federal employees should treat their email correspondence to stay out of any potential trouble.
Kevin Walsh, director of Iron Mountain Government Services joins host John Gilroy to discuss records management in the federal government. July 22, 2014
The Center for Effective Government evaluated how well the 15 agencies that receive 90 percent of all Freedom of Information Act requests from the public process those requests. It found most of those agencies receive poor or failing grades in how they are implementing FOIA.
The Office of Personnel Management is calling on federal managers to help streamline the records management process by identifying which positions do what.
The Public Interest Declassification Board wants high-level attention to address ever-increasing shortcomings in the way agencies classify and declassify documents. The system is considered by many broken and now is being inundated by electronic records. The National Declassification Center has completed equity referral quality assurance on 278 million pages, and completed all processing of more than 118 million pages of this backlog.