The 8½ inch floppy disk held up at the recent House Oversight and Government Reform Committee hearing was good theater, but it doesn’t tell the entire story of the state of old technology in the government.
Everywhere you look, the government is crying out for modernization.
The House Oversight and Government Reform Committee is particularly concerned by a penetration test the Homeland Security Department performed on the Social Security Administration's IT systems last summer, when testers gained access to personally identifiable information while they were inside. SSA did not share the findings of that report with its inspector general.
The Social Security Administration has a backlog of a million disability cases to process, but the leaders of a Senate oversight subcommittee say the agency's plan to reduce the backlog raises too many red flags about due process.
Reggie Wells, Chief Human Capital Officer of the Social Security Administration, discussed the diversity of the agency's workforce and how managers cultivated it.
As the Social Security Administration takes on the challenge of baby boomer retirements, it's trying all sorts of strategies to become more efficient and more in tune with the first fully online generation. Among the many initiatives, three affect the SSA's technology shop. SSA Chief Information Officer Robert Klopp tells Federal Drive with Tom Temin what they are.
The Social Security Administration is updating its IT strategy so it can start taking advantage of the massive amounts of data it collects, and move toward data-driven decision-making.
The Social Security Administration deals with Americans as they age. It's workforce tends to be aging also. One reason is people tend to stay at Social Security. Reggie Wells, SSA's chief human capital officer. tells Federal Drive with Tom Temin the agency's largest group of employees is not the oldest.
The Social Security Administration is pairing up with the Center for Medicare and Medicaid Services to ensure that social security benefit recipients over the age of 90 are, in fact, still alive.
It's also the sort of case illustrating how data analysis can prove a hunch or turn something up altogether new.
The Social Security Administration works hard to make sure everyone who's eligible receives their hard earned benefits. But as the population ages and people live longer, it sometimes has trouble knowing for sure if individuals have died. Kimberly Byrd, SSA's deputy assistant inspector general for audits, joins Federal Drive with Tom Temin to talk about a program of data matching with the Centers for Medicare and Medicaid Service.
The SSA is updating their online services with new programs and better security, but still faces budgetary and workforce attrition challenges.
Carolyn Colvin, the acting commissioner of the Social Security Administration, talks to Federal Drive with Tom Temin about My Social Security — something the agency launched in 2013 to move more people to managing their accounts online.
Congress has given the Social Security Administration so many duties over the decades, many Americans aren't even aware of the benefits available to them. Doug Walker, the deputy commissioner of SSA joined Federal Drive with Tom Temin to discuss how Social Security communicates with citizens.
Klopp said among his top priorities is accelerating the use of cloud across SSA starting with developing a data warehouse.