State Department
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It’s hard to go a day without hearing someone in government bring up customer experience. It makes sense given agencies provide services 24/7. Our new ebook offers tactics from 11 federal leaders and five industry experts to help improve CX right now.
April 04, 2023 -
House Republicans investigating the rapid U.S. withdrawal from Afghanistan are demanding access to confidential messages from career diplomats to State Department leadership.
April 04, 2023 -
Agencies are honing in on how best to secure software and gain better visibility into their suppliers. We talk to leaders from DoD, FDA, GSA, NASA and State to reveal how agencies are meeting demands for visibility into their vendors’ cyber practices.
March 29, 2023 -
In today's Federal Newscast: The Census Bureau didn't spend as much as once thought. Another bridge across the valley of death is being built for small-business contractors. And agencies are making progress on the President's Management Agenda.
March 07, 2023 -
Numerous agencies, including DHS, DoD and State, saw their backlogs jump after the public made a record number of FOIA requests last year.
March 03, 2023 -
In today's Federal Newscast: The Justice and Commerce Departments join forces to target cyber crime. The backlog of retirement claims at OPM ballooned last month. The State Department gets serious about cybersecurity. And there's a new portal on USAJobs.gov for prospective interns.
February 17, 2023 -
The Conflict Observatory brings together teams and technology to track the conflict in Ukraine. The project sprung out of evidence-based policymaking efforts.
February 13, 2023 -
The State Department, settling a lawsuit spanning nearly two decades, is easing some restrictions that plaintiffs said unfairly denied people with disabilities entry into the Foreign Service.
February 03, 2023 -
State Department employees suffering from mysterious condition now have an avenue for financial helpIn today's Federal Newscast, the State Department outlines how employees suffering from so-called Havana Syndrome can qualify for compensation.
January 30, 2023 -
This episode, Michael Binder speaks to Diana Shaw, who serves as the Deputy Inspector General Performing the Duties of the Inspector General for the U.S. Department of State.
January 18, 2023 -
The new year brought the opening of a new office at the State Department. It's called the Special Envoy for Critical and Emerging Technology. It has a list of responsibilities.
January 13, 2023 -
The National Institutes of Health released a job announcement for its director of the Center for IT but not yet a job announcement for its CIO role after Andrea Norris retired in December.
January 12, 2023 -
A provision in the 2023 NDAA will establish a locality pay equivalent for hundreds of civilian federal employees working under the Domestic Employees Teleworking Overseas (DETO) program.
January 09, 2023 -
Current and former federal technology experts offer their take on why House lawmakers will be more active with oversight and what are some of the emerging hot topics over the next 12 months.
December 29, 2022 -
Current and former federal technology executives say software supply chain security emerged as one of the biggest challenges last year given both the attention by the White House and ongoing cyber concerns.
December 28, 2022