IRS Commissioner John Koskinen said his agency is working to both strengthen the security around taxpayer information, while also allowing taxpayers access to their own data. And doing it on a smaller budget and with fewer IT experts.
A Treasury Inspector General for Tax Administration audit found that the IRS is learning from past mistakes related to conference spending. But the tax watchdog says the agency can still improve on how it maintains its documents and reports training and events.
In Wednesday's federal headlines, the White House released a cyber deterrence policy after repeated calls from Congress to do so.
The IRS has too many varying authentication methods and lacks a service-wide strategy for its growing number of online taxpayer applications, according to a new report from the Treasury Inspector General for Tax Administration.
The Treasury Inspector General for Tax Administration issued a warning against becoming one of thousands of victims fooled by a phone scam that's robbed $23 million from the pockets of taxpayers.
Despite a smaller budget and more laws to follow, the IRS survived the 2015 tax season relatively unscathed.
An audit by the Treasury IG for Tax Administration found the IRS could complete cases for late-paying federal employees and retirees much faster if it makes changes to how it collects the money.
Budget cuts totaling $1.1 billion over the past five years impacted nearly every fact of the Internal Revenue Service's mission. The Treasury Inspector General for Tax Administration says IRS officers answered 25 percent fewer taxpayer phone calls over past four years. And the agency closed 34 percent fewer cases. Computer network downtime topped nearly 66-thousand hours. Matthew Weir is an assistant IG for the Treasury Inspector General for Tax Administration. He tells In Depth with Francis Rose about the kinds of work automated service collection contact representatives and field collection officers do and how it's suffered.
The Internal Revenue Service has lost about 10 percent of its budget since 2010. The result of that -- according to the Treasury Inspector General for Tax Administration -- is that the IRS can't collect as much tax money as it should be collecting. Don Kettl is a professor at University of Maryland's School of Public Policy. He tells In Depth with Francis Rose that tax collectors have been unpopular for a long time.
The Internal Revenue Service\'s Get Transcript system remains offline after criminals stole data from 104,000 taxpayers. The IRS and its overseers agree the authentication mechanisms the site used failed to keep pace with hackers.
The Internal Revenue Service has rehired hundreds of former employees with records including conduct problems, performance issues and even back taxes owed. Greg Kutz is assistant inspector general for audit (management services and exempt organizations) at the Treasury Inspector General for Tax Administration. On In Depth with Francis Rose, he explained why TIGTA focused on the issue.
The strict budget constraints placed on the Internal Revenue Service are crippling efforts to conduct the most basic levels of public service, said IRS Commissioner John Koskinen.
The Internal Revenue Service is making progress with controls over its purchase card program. The agency has implemented almost all the recommendations the Treasury Inspector General for Tax Administration has made. But there are still some loose ends to tie up. Greg Kutz is assistant inspector general for audit -- management services and exempt organizations -- at TIGTA. On In Depth with Francis Rose, he said 14 examples of misuse turned up in a review, but that's a small fraction of the overall use of purchase cards.
From hiring freezes and furlough days, to cuts to travel and equipment upgrades, the IRS generally 'took reasonable steps' to plan for sequestration, according to a new audit.
In a recent audit made public Tuesday, the Treasury Inspector General for Tax Administration reported that between Oct. 1, 2010 and Dec. 31 2012, more than 2,800 employees disciplined within the past year for misconduct collected a total of $2.8 million in monetary awards. That included more than $1 million in cash awards for 1,100 IRS employees who had failed to pay federal taxes.