• IRS phone operations managing call volume

    Hear more from TIGTA’s Mike Phillips on the IRS’s effective phone operations system

  • IRS modernization continues to help improve operations

    A look into the 12 year modernization project at the IRS.

  • Cybersecurity top challenge for IRS in 2011

    Alan Duncan, assistant IG for the Treasury Inspector General for Tax Administration (TIGTA), joins host Tom Temin to discuss a new report on cybersecurity challenges. January 6, 2011

  • Tax IG: IRS emails not secure enough

    A report from TIGTA find that IRS emails lack encryption

  • Agencies share strategies for upgrading facilities

    Our Federal Drive Discussion this month looks at what goes into planning facility upgrades. Guests include George Jakabcin from TIGTA and Lou Williams from GSA.

  • TIGTA: IRS cyber response center needs some improvements

    The cybersecurity response center at the IRS is mostly working, according to a new report from the Treasury Inspector General for Tax Administration. However, in the report, Treasury Inspector General J. Russell George said that the Computer Security Incident Response Center isn’t reporting every computer security incident as it’s supposed to.

  • Federal agencies owe the IRS at least $28M in fees

    The Treasury Inspector General for Tax Administration evaluated six random reimbursable agreements IRS made with agencies and found a lot of money went uncollected.

  • Federal agencies owe $14 million in unpaid taxes

    The $14 million owed to the U.S. treasury comes from money withheld from federal employees’ paychecks that was never turned over to the IRS, according to a new audit from the Treasury Inspector General For Tax Administration. The audit also reviewed whether the IRS made recommended changes following a similar audit five years ago.

  • IRS urged to create IT skills inventory

    The Treasury Inspector General for Tax Administration (TIGTA) recommends IRS’ chief technology officer create an “inventory list” with the skills needed for each IT position, as well as a process for evaluating an IT employee’s skills.

  • Delayed software updates leave IRS computers prone to hackers, auditors say

    Thousands of IRS computers could be prone to cyber intruders because officials aren’t updating software in a timely manner, according to a report from the Treasury Inspector General for Tax Administration.