Your Web site — it is an invalubable tool getting information out to people.

But Web sites can be difficult to design and craft. If done well, that process should involve more then just IT folks.

Tim McLaughlin is President and Founder of Siteworx — a company that actually works with federal agencies to create Web sites.

They have been recognized for creating user-centric Web sites. He says there are some steps each agency can take to be more user friendly.

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