Is Trust the next “Killer App”?

August 12th, 2010 at 11 AM

How does one assure trust in Cyberspace? As citizens, government, and business enterprise increase the amount of information that is shared online, fundamental questions arise around security requirements, data and identity management, and infrastructure. Trusted online environments can reduce costs, expand services, and are critical to protecting how, and to whom, information is shared. Securing identities in transactions is an essential component to building trusted online systems and a critical priority for both business and government. As online information sharing and collaborative services evolve between people and technologies, will trust emerge as the next “Killer App”?

John Clippinger– Senior Fellow, Berkman Center for Internet & Society
Dr. Jeff Voas– Computer Scientist, National Institute of Standards and Technology
Hilary Ward– Director, Global Head of Managed Identity Services, Citi Global Transaction Services

Moderator: Michael Farber -Senior Vice President, Booz Allen Hamilton

About the Panel:

Michael A. Farber — MODERATOR
Senior Vice President
Technology Team, IT Strategy, Architecture & Innovation

Michael Farber, a Senior Vice President with Booz Allen’s IT business, has over 25-years of experience providing IT strategy, management, architecture, and design services to commercial and public sector organizations. He and his team serve Federal government oversight institutions and Cabinet-level agencies, as well as commercial clients across the health, energy, and consumer products, and media industries. Most recently, Mr. Farber established and leads IT strategy, architecture, and design teams focused on delivering IT services across the Energy, Health, and Global Development communities, and he continues to advise executive clients working within a broad range of Federal Civilian, Defense, and National Security agencies.

Michael received the Federal 100 Award for his EA work and impact across the federal government, and is a frequent keynote and panel speaker on contemporary IT topics and issues. Michael also is helping to lead Booz Allen’s IT Strategy and Architecture & Design Centers of Excellence. He attended Columbia University, where he graduated with a MPA in public policy and administration.

John H. Clippinger
Senior Fellow
Berkman Center for Internet & Society

John Henry Clippinger is founder and Co-Director of The Law Lab ( at Harvard University, a new multi-disciplinary center founded to research the role of social, neurological, and economic mechanisms on the role of law in facilitating cooperation and entrepreneurial innovation. One goal of The Law Lab is to develop an open governance platform to enable innovation in governance mechanism to further new forms of private law, self-governance and the formation of digital institutions. Dr. Clippinger was also a Senior Fellow at the Berkman Center where he helped found and support the development of an open source, interoperability identity framework called Project Higgins ( to give people control over their personal information. He is the author of A Crowd of One: The Future of Individual Identity (Perseus, Public Affairs, 2007). Previously, he was Director of Intellectual Capital, Coopers & Lybrand and the founder and of several software companies. He also consults with Equifax, and other companies, foundations, and government agencies on technology, policy and business strategy.

Dr. Clippinger is a graduate of Yale University and holds a Ph.D. from the University of Pennsylvania. He is a frequent participant at The Highlands Forum, The Aspen Institute, The CEO Leadership Institute of Yale School of Management, Creative Leadership Summit, Aspen Institute Italy, Fortune Brainstorm, Arab Thought Leadership Conference, World Economic Forum, Supernova, Diamond Exchange, TII/Vanguard, and The Santa Fe Institute Business Network.

Dr. Jeff Voas
Computer Scientist
National Institute of Standards and Technology

Jeffrey Voas is a computer scientist at the National Institute of Standards and Technology (NIST) in Gaithersburg, MD. Before joining NIST, Voas was an entrepreneur and co-founded Cigital (1992). After 13 years at Cigital, Voas accepted a director position at Science Applications International Corporation (SAIC) and was named an SAIC Technical Fellow (2005-2009). He has served as the IEEE Reliability Society President (2003-2005, 2009-2010), and serves as the IEEE Computer Society’s Second VP (2010). Voas is IEEE Division VI’s Director-Elect (2010).

Voas co-authored two John Wiley books (Software Assessment: Reliability, Safety, and Testability [1995] and Software Fault Injection: Inoculating Software Against Errors [1998]), is currently an Associate Editor-In-Chief of IEEE’s IT Professional magazine, and is on the editorial board of IEEE Computer Magazine. He was one of two people named IEEE Reliability Engineer of the Year in 2000. He received two U.S. patents and has over 170 publications. Voas received his undergraduate degree in computer engineering from Tulane University (1985), and received his M.S. and Ph.D. in computer science from the College of William and Mary (1986, 1990 respectively). Voas performed a two-year post-doc for the National Research Council (1990-1992). Voas is a Fellow of the IEEE.

Hilary Ward
Head of Managed Identity Services
Citi Global Transaction Services

Hilary L. Ward is a Director and the Global Business Head for the industry leading – Citi® Managed Identity Services and the co-head of the Client Onboarding re-engineering program. She has a 22 year track record of results driven experience in the financial services industry.

In this role, she is responsible for creating a sustainable global identity business strategy that generates new revenue, expands core banking application opportunities and enriches our customers’ experience while adding value. Additionally, she is responsible for leading a new Greenfield opportunity chartered to modernize and revolutionize the bank account management process, known as eBam. Prior to this position, she developed and launched innovative strategic capabilities, including Citi’s award-winning Treasury Vision® web-based solution.

Hilary joined Citi in 1999, prior to that, she spent 12 years at First Union National Bank and CoreStates Financial where she held key roles in Global Cash Management. Hilary has more than 20 years of commercial banking experience in treasury management, relationship management, sales and operations.

Hilary has spoken professionally at numerous industry related conferences on key topics affecting treasury management. She is a 1988 graduate of the University of Pennsylvania where she earned a BA in Communications. Hilary is also a permanent Certified Cash Manager (CCM).

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