As technology rapidly changes, government contracts become outdated and might not match the purpose they were originally designed to serve.
It wasn’t so long ago that you could see the federal telecommunications. Switchboards, patch panels, private branch exchange equipment – it was often in plain sight. Switched circuit telephony is fast giving way to a converged world where communications of all forms – including voice, video, text messaging, and data – all flow as bits and bytes on common networks. Networks used for ever-growing loads from big data, video, social media and online services have become an important focus for tech staffs. Tasked with keeping agency networks humming, they’ve got to ensure the bandwidth and accompanying services required to support headquarters and branch office users as well as thousands or millions of constituents. Network performance and capacity is a technology issue, to be sure, but it’s also an acquisition challenge. No agency has all of the dollars it wishes it had. So cost control must be one element of the network provisioning job. Plus, CIOs and acquisition officials face a daunting choice of contracting vehicles from which to choose, everything from the General Services Administration’s Networx IDIQs to individual vendor offerings on GSA’s Multiple Award Schedules. An expert federal panel discussed these issues in a panel discussion, “Connected Government: How to Build and Procure Network Services for the Future.” Panelists were: • Bill Lewis, Networx program manager from the General Services Administration • Keel Ross, the telecommunications chief at the Interior Department • Kimberly Hancher, the chief information officer of the Equal Employment Opportunity Commission • Tony Bardo, assistant vice president for government solutions at Hughes, an EchoStar company. Government people say legacy networks aren’t always up to the task of handling video and web conferencing. That’s reflected in where much of the sales growth is coming from, according to GSA figures. That’s in “big pipes” and service with which agencies can control quality and priority of network services so bandwidth- intensive applications get what they need to run properly. Hughes says agencies are looking for alternate path technologies to unsure resiliency. Wireless and satellite services can fill the bill.
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