Shared services may be the biggest unrealized efficiency move the government can make. The principle is simple: Rather than duplicating the same function in every agency, use a common service provider. So why is the idea so slow to take off? That’s what Deloitte and the Partnership for Public Service tried to find out. Deloitte director Bill Beyer, co-author of their new report, joined Tom Temin on the Federal Drive to review the findings. Read a related story.

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