Getty Images/iStockphoto/djedzuratechnology trends 2024,

These 6 technology trends can help power government in 2024

Government agencies are continually looking at new technologies that can impact mission priorities and enhance service delivery.

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The nation’s funder of legal aid services gets a new inspector general

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Amelia Brust/Federal News NetworkFederal Acquisition, GSA

Three reasons why organizational conflict of interest is back in the spotlight

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Customer data platforms can help agencies meet new EO goals, build trust in government

Customer service is top of agencies’ minds right now, with the recent executive order from President Joe Biden focusing on improving experience and equity…

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(AP Photo/Mike Groll)FILE - This April 22, 2014, file photo shows an employment application form on a table at a job fair in Hudson, N.Y. Middle-age white Americans with limited education are increasingly dying younger, on average, than other middle-age U.S. adults, a trend driven by their dwindling economic opportunities, research by two Princeton University economists has found. The economists, Anne Case and Angus Deaton, argue in a paper released Thursday, March 23, 2017, that the loss of steady middle-income jobs for those with high school degrees or less has triggered broad problems for this group. (AP Photo/Mike Groll, File)

Why federal hiring is harder than ever

Prospective employees are pickier than ever about where, when, how and for whom they’ll work

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Federal News NetworkProgram Support Center, HHS, phone, computer

How to fix the festering problem of federal contact centers

Few services to the public can be as troublesome as agency contact centers, just ask the IRS.

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