Just days ago, the Equal Employment Opportunity Commission began a pilot program called ACT Digital. It’s the first step in the agency’s move toward an online charge system, and designed to streamline the submission of discrimination charges to the EEOC. Officials there hope ACT Digital will cut paperwork and improve customer service. Cathy Ventrell-Monses, senior counsel to EEOC chairwoman Jenny Yang, joined Tom Temin on the Federal Drive with a progress update on ACT Digital.

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