Sabatino: SSA uses customer feedback to build winning websites
The Social Security Administration cleans up on ForeSee's fourth-quarter E-Government Satisfaction Index. Five of the top 10 positions on the list are SSA sites...
The Social Security Administration cleans up on ForeSee’s fourth-quarter E-Government Satisfaction Index. Five of the top 10 positions on the list are SSA sites. Robin Sabatino is associate commissioner of the Office of Electronic Services and Technology at the Social Security Administration. She said the agency’s success is because of several reasons on In Depth with Francis Rose.
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