By knowledge management portal across three offices.

Camarena says the portal will help further promote the agency’s culture of sharing.

“The portal is based on our business processes,” she says. “We started doing that in the latter part of 2009 and we have come up with a skeleton of what that will look like using three different offices with three different business processes.”

The three offices are the headquarters offices dealing with research and innovation, and congressional affairs, and a regional headquarters office.

She says the tool will provide a forum for collaboration and take a little bit of the mystery away for new employees about how things work at the agency. Camarena hopes to roll out the portal agencywide this October.

The other area Camarena sees similarities between open government and knowledge management is the need for baseline audits.

When she first came to FTA in 2007, Camarena developed a knowledge management audit and from there, developed a strategy.

She says for open government, a baseline audit and strategy also is important.

“The open government plan was focused more strategically because it was focused on all of DOT,” Camarena says.

While open government is just getting started, knowledge management has taken hold at FTA. Camarena says people are using the term knowledge management at all levels, and some of the younger workers are looking for ways to capture and share institutional knowledge.

“I believe knowledge management has traction and people get it all levels,” she says. “The benefit of what we know and using it and applying it for innovation can save us time and money, and make us better at doing our jobs.”

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