Agency Oversight
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As part of a broader customer service transformation under the President's Mangement Agenda, the Defense Imagery Managment Operations Center (DIMOC) aims to "connect the dots" between its stovepiped program offices.
September 03, 2018 -
As one of the leading agencies in the Trump administration's campaign to improve customer service, the Veterans Affairs Department sees potential in using artificial intelligence to get a handle on the hundreds of thousands of calls it gets every day from veterans seeking care.
August 31, 2018 -
While the Trump administration expects agencies will spend less on records management in the long-term, NARA says agencies might save on time, but probably not money when transitioning to digital records.
August 30, 2018 -
Four Democratic senators have introduce a bill designed to crack down on wasteful spending by political appointees.
August 30, 2018 -
A nomination hearing for chief information officer at the Veterans Affairs Department comes as half of senior leadership positions within the VA's Electronic Health Record Modernization Office are empty.
August 29, 2018 -
Gigi Schumm welcomes Brenda Smith, executive assistant commissioner at the Customs and Border Protection Office of Trade, to talk awards, leadership style and the importance of integrated planning.
August 29, 2018 -
The federal government has a large burden in dealing with the aftermath, helping states deal with the hundred of thousands of immigrants entering the country illegally.
August 29, 2018 -
Mark Pappaioanou of the U.S. Postal Service said data analytics can help the agency's inspector general identify patterns of bad acts and make recommendations for the future.
August 28, 2018 -
In today's Federal Newscast, a new report from Reuters shows over 1,000 small children living in base housing had elevated levels of lead in blood tests.
August 28, 2018 -
The General Services Administration and its inspector general are at odds with each other following the release of a strongly worded IG report Monday about the fate of the FBI headquarters.
August 28, 2018 -
The vast majority of agencies claim they're on track to meet a key deadline in the path towards making the government less dependent on paper records, according to a new report from the National Archives and Records Administration.
August 27, 2018 -
Gigi Schumm welcomes Jeanette Manfra from the Office of Cybersecurity and Communications within DHS on this episode of Women of Washington.
August 24, 2018 -
FEMA dealing with many lessons learned — on both personnel and emergency response fronts.
August 23, 2018 -
Annual compendium finds DoD could save $2.3 billion if it implemented just 33 out of its more than 1,500 open recommendations.
August 23, 2018 -
When many long-time feds hear that their office has visitors from the Government Accountability Office, their first instinct is to head for the hills. But long-time CMS worker Anthony Corridore says this can be a win-win situation.
August 23, 2018